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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Les Skinner

Les Skinner

September 13, 2024

5  out of  5
rating by Les Skinner
"They go WAY out of there way to help."
We responded:
"Thank you Les! We are always here to answer your questions or help in any way we can! "
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Brent Burkitt

September 9, 2024

5  out of  5
rating by Brent Burkitt
"I want to give a shout out to State Farm Reed City Office Anne, Rich and the entire staff. I have been a customer for over 25 years and it is because of the great and personable service that I receive with them. If you are in the market for insurance I HIGHLY recommend State Farm Reed City for all of your insurance needs."
We responded:
"Thank you Brent! We appreciate your loyalty and will continue to offer you the best insurance coverage and customer service possible! "
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Stacey Curtis

August 23, 2024

5  out of  5
rating by Stacey Curtis
"Anne is amazing. She is always willing to help."
We responded:
"Thank you Stacey! We are glad we can be helpful! Any question just give us a call!"
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Shawna Renee

November 4, 2023

5  out of  5
rating by Shawna Renee
"This is a amazing company to have insurance with ! They treat you like family !! I have been with them for years and they have never let me down. Thank you, Rich Sheldon (Ann) you are the best !!"
We responded:
"Thank you Shawna! We try our best to take care of our people. We are glad you are a part of it! "
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Jen Jones

October 12, 2023

5  out of  5
rating by Jen Jones
"Richard Mead is a great person, he answered all of my questions. He explained everything to me in a manner I could understand."
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Lynn Hainley

September 12, 2023

5  out of  5
rating by Lynn Hainley
"Awesome people! Just went with a friend"
We responded:
"Thank you Lynn! Stop in anytime! We are always happy to help any way we can! "
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Heather Andresen

August 29, 2023

5  out of  5
rating by Heather Andresen
"Always nice people"
We responded:
"Thank you Heather! We try our best! "
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Kathy Thrasher

July 25, 2023

5  out of  5
rating by Kathy Thrasher
"Always quick friendly and helpful!"
We responded:
"Thank you Kathy! "
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Rachel Lothschutz

April 13, 2023

5  out of  5
rating by Rachel Lothschutz
"Richard Mead is wonderful to work with switched to State farm was the best decision we made"
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Shane H

March 23, 2023

5  out of  5
rating by Shane H
"Talked to Richard meed was really helpful and explained things an answered every question would ask for him if you was getting insurance of any kind"
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Amanda L

March 2, 2023

5  out of  5
rating by Amanda L
"He gave us a great price for not only auto insurance, but for renter's insurance and Life insurance as well. He was very knowledgeable and we will highly recommend him to everyone!! Paul Thompson"
We responded:
"Thank you for your review! Call us anytime and we will be happy to help any way we can! "
Profile photo of Jodi Metcalf

Jodi Metcalf

February 28, 2023

5  out of  5
rating by Jodi Metcalf
"Sam was amazing! He helped us find exactly what we needed and wanted and went the extra mile by spending a lot of time on the phone explaining everything to me when I had questions! Thanks Sam!"
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Austin Mathis

February 21, 2023

5  out of  5
rating by Austin Mathis
"Sam has done a wonderful job at getting me set with insurance. He worked well with me after I repeatedly change things back and forth. This included switching out a whole new vehicle multiple times. Very patient and understanding individual. Explain what everything meant and how it worked."
We responded:
"Austin, we are so glad to have your business with our office! Welcome aboard! We will continue to be as helpful as possible! Thank you for the review! "
Profile photo of Amanda

Amanda

February 17, 2023

5  out of  5
rating by Amanda
"After calling multiple insurance companies, I got ahold of Sam. Sam was absolutely fantastic and answered all the questions I had and was more than patient with me. He was very helpful and truly cares about his customers. Wonderful service. Thank you Sam."
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William Bloomfield

July 14, 2022

5  out of  5
rating by William Bloomfield
"Our business, Advanced Drain Line Solutions, LLC, recently worked with Sam from Rich Sheldon's office for liability and commercial auto coverage. This process turned out to be a lot more complex than we had anticipated but the team from Rich Sheldon walked us through multiple scenarios and continued to ask questions until we were able to get policies in place that met our needs. We couldn't be more pleased with the work, and the genuine interest of the Rich Sheldon team in making sure we had the coverage we needed at a rate that was lower than our current carrier. In our line of work, we often need to provide Certificates of Insurance before we can complete a job. The team at Rich Sheldon responds to our requests in a timely fashion so that we can continue to be productive in our scheduling of drain line services. Thanks for all your work!"
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Amie Bloomfield

July 14, 2022

5  out of  5
rating by Amie Bloomfield
"We spent a significant amount of time working with this agent's office to determine the best insurance plans for our needs. We appreciated all of the questions that were asked because they helped up think through our situation and what would be the best option. In addition to our vehicles, we also were able to set up our homeowner's policy and personal articles policies. Sam, our representative was very helpful in asking the right questions and stayed in constant communication with us throughout the underwriting process until our policies were issued. We were able to secure more comprehensive policies at a lower rate than our existing provider. Thank you Sam and Rich Sheldon's office for all of your work! Your customer service is great!"
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Kiel Goodenow

June 15, 2022

5  out of  5
rating by Kiel Goodenow
"Local insurance that makes you feel cared for when you need it."
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Jason Dyer

April 26, 2022

1  out of  5
rating by Jason Dyer
"This guy will straight up lie to you Bottom line read trust pilot reviews before you decide on state farm any kind of coverage but if you don't care about what your paying for and you have junk and want bs insurance that state farm is your guy , if want to be lied to then here you go this is the place"
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Amy Bowling

April 5, 2022

5  out of  5
rating by Amy Bowling
"Rich has always been very kind. Takes the time to get to know what each person needs and bends over backward to make it easy for them."
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C JR

March 4, 2022

5  out of  5
rating by C JR
"Richard Mead was very helpful in finding an affordable auto and renter's policy. Highly recommended!"
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Amy Hilyard

January 28, 2022

5  out of  5
rating by Amy Hilyard
"Sam is knowledgeable, courteous and professional."
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Terri Scates

January 24, 2022

5  out of  5
rating by Terri Scates
"Great customer service ...these will find the best deal for what you need...honest and understanding ."
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Courtney Box

November 29, 2021

5  out of  5
rating by Courtney Box
"Amazing service, quick response time, and amazing rates! Love that they are local. Definitely would recommend to others!"
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Shana Wilson

November 18, 2021

5  out of  5
rating by Shana Wilson
"Sam got us all signed up for our car insurance. We switched from our previous carrier and saved a lot and even added renters insurance on top of our two vehicles. Sam answered all of our questions and has been helpful every step of the way!"
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Mary Gabrick

November 16, 2021

5  out of  5
rating by Mary Gabrick
"Sam Majchrowski is awesome. He not only quoted auto and home insurance at a lower rate than what I was paying, he explained their policies thoroughly but he also explained the differences in their policies and the policies I had at Auto Owners. I am thoroughly satisfied."